Basil Stergiou is the founder and CEO of The Institute for Hospitality and Service Excellence, a consulting and service training company. His passion, experience and desire to help others excel in this industry provide an unparalleled approach to successful workshops that raise service skills and standards. Mr. Stergiou consults with food service operations to increase their bottom line. As a partner with School for the Service Arts, he holds the prestigious Certified Dining Room Professional (CDP) certification. Always having a passion for service and dining, Mr. Stergiou started his early career running a lunch counter at a department store. He progressed through the ranks of dishwasher, busser, server, captain, sommelier and Maitre’d, to managing world class restaurants in independent and chain hotels. This includes dining room captain and Asst Maître D’ at the prestigious Mt Washington Hotel. He also was in a management capacity at XV Beacon and Bedford Village Inn. Mr. Stergiou was the Assistant Restaurant Manager for the award-winning restaurant, the Aujourd’ hui, at the Boston Four Seasons Hotel. Basil continues to work with Share our Strength (SOS) to create “Taste of the Nation” in order to give back to the “End Child Hunger in America.”