A perfectly run catering operation needs two components: hand-selected staff who already possess the values, the desire, and the work ethic to perform the job at the highest level of service: and professional and thorough training delivered evenly to all members of the team.
School for the Service Arts and Instawork provide both elements of this equation, and thanks to today’s technology, staff attraction and selection on the one hand, and professional training on the other both can be delivered via online avenues. Instawork’s hiring platform attracts job-seekers for the service industry and vets them for suitability. School for the Service Art’s online training courses cover everything from front-of-house and back-of-house duties to overall management to catering and wedding trends.
Catering legend Bill Hansen of Bill Hansen Catering discussed these essential components recently with Instawork’s General Manager of Florida, Adreina.