A large percentage of people return to restaurants and catering companies for the service .
According to Zagat survey a smaller percentage return for the food. Danny Meyer, a famously successful New York restaurateur says” Be a Hospitalitarian.” Distinguish your On or Off Premise catering company with over the top service. If you teach your staff the many diverse and different styles and techniques of service, the sales department can sell it! If you make sure your staff is trained in your brand of product knowledge and customer service skills, your clients will know the difference.
Competition is tough, with all the wonderful produce and specialty foods available for a sophisticated clientele, we are seeing a return to more personalized service. People are traveling so much now and they see fine service in Asia, Europe, and the Islands. They expect to see it in America. Let’s not disappoint them!