School for the Service Arts LLC is Your ONLY Hospitality Career Training Partner
Get Ready for the Holiday Rush Now!
Meet Our Team & Our New Partner – Bill Hansen Training
We Will Travel To You and Facilitate In Face Workshops! If It’s Not Fun It’s Not Done!
We also offer a full range of Online Career Development Programs for Mgmt & BOH/FOH Staff
These courses are the best online courses available for Your Food Service Operation
Create Your Own Hybrid Course Combining In Face Workshops and Online Courses
You Saw Us at Catersource 21 in Miami in July 2021!
Banquet & Off-Premise Catering Management
Add Event Management and Wedding Trend expertise to your catering skills by taking these comprehensive special event courses designed specifically for caterers. Gain broad insight into the Wedding Industry by taking a sweeping, in-depth view of these major life cycle events to maximize the caterer’s effectiveness and positive involvement. Complete a detailed venue site inspection checklist. Manage efficient, safe and timely catering truck packing, unloading and loading (again!). Learn to give pertinent information at the pre-event meetings. Determine Event Chef duties from event beginning to end.
Dining Room Service Skills and So Much More!
Learn dining service proper table set up, meal service standards and proper use of trending service ware. Instantly use SOPs for side station maintenance. Excel at menu presentation, handling and knowledge. Provide proper protocol for beverage service. Review wine protocol; presentation, handling, pouring and wine list knowledge. Learn to be a “Hospitalitarian.” (Danny Myers “Setting the Table”.)
Hi Debbie! “Sorry it has taken me so long to touch base. So many constantly moving parts…Before I forget, Whitney won the friendly competition for the free meal and one of your online classes. We have taken so much of what you taught us and put it into action in the restaurant. The best improvement for me has been the Red Book! Great way to communicate with each other! (a few have trouble saying things nicely. Lol!) I’m still working with Josiah on wearing a clean apron! He has 2 now… both dirty. Ha-ha. My struggle is the opening/closing/side work checklists. I’ve been attempting them for weeks… trying to break it down into manageable quantities of tasks. Not sure why I’ve been so stuck. Might have a bit of time today and tomorrow to tackle it again. Hope you are well… and thanks again for all you help and advice!”
Tamber Dining Room Manager at Superior Shores Resort Minnesota
“With Alice Conway CSEP and Debbie Thomas CDP CSEP at the helm of this hospitality training, it cannot be anything but professionally stellar! Bravo to these spot-on event professionals!”
Tim Lundy Events Designer and Caterer-WOW Weddings!
“I feel you are the best on Training Restaurant Service Skills. Never seen it done before so thorough and hands-on. Great!”Ms Cynthia Simon, Antigua Barbuda Ministry of Tourism Manager
–Tourism Education, Training and Awareness
Cross Train Your Staff In A La Carte & Banquets
Are you and your staff comfortable with every skill performed during the guest’s dining experience? Our In Face Workshops cover the dining experience from guest arrival to departure. Know the job and tasks upfront before going onto the floor or arriving on site. Refresh service protocol to validate your team as consummate professionals. Make it look easy. Prevent table bussing and clearing service sins. Seize the opportunity to measure the challenges faced by your own company or organization in the food service arena.
Excellence Begins with
We continue to train during the challenges over the past year. We come to your property working with staff around their shifts for multiple days of classroom style training and then coaching on the floor, validating new guidelines and reinforcing new techniques specific to the property and these challenging times. Our handouts become service manual guidelines.