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23.staff&superincidentreport

Master Hospitality Trainer & SSA Founder

Deborah Thomas CDP CSEP Emeritus is the president of the School for the Service Arts, a service training and development company.

Contact Us

Debbie Thomas CDP CSEP Emeritus
Master Hospitality Trainer
School for the Service Arts
Phone: (760) 716-5509

Testimonials

“I feel you are the best on Training Restaurant Service Skills. Never seen it done before so thorough and hands-on. Great!”
Ms Cynthia Simon
Antigua Barbuda Ministry of Tourism Manager
-Tourism Education, Training and Awareness

"Nothing but the very highest of accolades here! I have retained Debbie’s very profound professional expertise both while GM/COO for Thunderbird Country Club in Rancho Mirage, CA --- and, most recently, reached out to her while doing consulting work for Oakbourne Country Club in Lafayette, LA. In each instance – she raises the bar of excellence and leaves the property profoundly improved as a direct result of her professional knowledge and personal charm. Simply stated – Debbie is unmatched in Food & Beverage table service expertise and brings a teaching persona that instantly engages all those before her. Her ability to educate “newbies” and to reinvigorate more seasoned staff at the same time is more than impressive. Debbie gets my highest of highest recommendation to any top tier hospitality venue seeking to add polish and consistency to their front of the house service staff."
Michael Crandal
CNG Inc.
Inspiring exemplary management teams with confident leadership.
AUTHOR: Life's 10-Point Must System

Caterers – Casinos – Clubs

Enhance Service Brand
Re-purpose & Validate Standards
Elevate Dining Experience

Learn more about:
Caterers - Casinos - Clubs

Restaurants & Hotels

Enhance Customer Satisfaction
Brand Service Standards
Improve Front Desk Guest Service

Learn more about:
Restaurants & Hotels

Education & Vocational

Execute consistently
Measure Growth
Improve Learning

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Education & Vocational

Senior Living Communities

Foster Generational Communication
Streamline Operations
Create Excellent Service

Learn more about:
Senior Living Communities