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Confirm your standards in proper service techniques. Surpass on the job learning from others who have their own procedures, not your companies. Brand your service culture. Put all staff on the same service page.

Length of Course: Available online for 365 days after purchase

Starts:  After purchase and after course activation assigned to your account. Multiple Users will be in a group with the company administrator. If requested, the SSA administrator will monitor the accounts with weekly reports for an additional fee.

Included: This curriculum covers lessons Fourteen (14) through thirty (30), the accompanying quizzes and the certificates of completion that cover both line level FOH and BOH policies and procedures.

This course is worth 17 educational contact hour(s) toward CPCE application or recertification. CPCE is offered by the National Association for Catering and Events. For more information, visit Each lesson is worth one educational contact hour. You must complete the course with all the lessons to be eligible for the full contact hours. Please print out the certificate for each lesson and send them to the CPCE committee.