“If You cannot manage it, You cannot measure it”. Peter Drucker. Read the short lesson and take the short quiz. Supervisors have access to view progress. Validate skills for seasoned professionals and new hires to put your team on the same service page.

This course includes skill sets from the retail dining experience. Participants will review and test their communication and soft skills like communication with customers and members, menu knowledge, wine list, pairing and presentation as well as hard skills such as proper handling of service ware and trays. Participants will also review and be tested on…

On behalf of the Bill Hansen Training team, we are pleased to offer you our assistance in the management of your cater-waiter training. These lessons will train new hires and validate veterans. This “positioning” will shape your service vision; focus your staff on the client and their guests, enhance their professional pride and help them…

Welcome to your Qwick Staffing Service Training Course. You will learn how to delight your guests with service that sizzles. This course takes an in-depth approach to restaurant, banquet, and off-premise staff development. Your course produces service excellence with a sound approach to company culture, skills training, and personal career advancement for front of the house…

Welcome to your Bald Head Island Service Training Course. We are nice people, serving nice people. You will learn how to delight your guests with service that sizzles. This course takes an in-depth approach to Grill room and banquet staff development. Our course produces service excellence with a sound approach to company culture, skills training, and…

On behalf of the Bill Hansen Training team, we are pleased to offer you our assistance in the management of your cater-waiter training. These lessons will train new hires and validate veterans. This “positioning” will shape your service vision; focus your staff on the client and their guests, enhance their professional pride and help them…

Wait Up! Server Certificate Course

Where Affirmations Inspire Transformations and Uplift People Wait Up! is a non profit organization that decreases the probability of recidivism by offering a job-training program within the hospitality industry. Wait Up! provides a career pathway for returning citizens. Employers then are able to interview pre-screened candidates from our program to fill available positions. Kim Alexander, CEO In this course students…

EVENT MANAGEMENT CERTIFICATE

The Event and Hospitality Industry is due to rebound!  Be ready to take on a leadership role with a course built upon past strengths and future trends.  Prepare now by validating basic knowledge coupled with new ideas, experiences and protocols.  Open the door to an exciting future! Length of Course: 4 weeks – 4 hours…

WEDDING MANAGEMENT CERTIFICATE

Weddings continue through pandemics, wars, storms and financial turmoil. Already tremendous activity is expected this spring as couples prepare to celebrate on a smaller scale while including all important components.  Prepare to create intimate moments blending cultures and dreams into a memorable experience with this course. Length of Course: 3 weeks – 3 hours per…

CAREER DEVELOPMENT CERTIFICATE

Self-evaluation is the key to developing a strategic plan to gain meaningful employment.  This course will help identify individual strengths, weaknesses and realistic goals based upon abilities and desired position.  Work/life balance, location, family background and dreams are considered in this productive activity leading to a successful and productive work experience. Length of Course: 4…

LUXURY DINING MANAGEMENT CERTIFICATE COURSE

Are You Frustrated with Your Team’s Performance? Would You Like to Improve Your Operation and Become Best in Class? These Online On and Off-Premise Luxury Dining Certificate Courses are designed to help you and your team with a minimal Investment and maximum ROI. Reserve This Course at Discounted RatesFor Your Staff or Group of 11…

CATERER MANAGEMENT CERTIFICATE COURSE

Are You Wishing to Learn Catering Event Management? Do You Have Team Members Who Wish to Become Better Catered Event Managers? This Course Will Give You and Your Team Members the Necessary Tools to Effectively Manage Events of All Sizes and Budgets. Sharpen the Skills of Your Event Supervisors. Learn Best Supervisory Practices. Train Others…

LUXURY DINING CERTIFICATE COURSE

Do your service staff know proper service techniques? Are they open to learning, but you have trouble scheduling in face workshops? Are they learning on the job from others who have their own procedures? Brand your service culture. Put all staff on the same service page for both dining rooms and banquets. Reserve This Course…