“If You cannot manage it, You cannot measure it”. Peter Drucker. Read the short lesson and take the short quiz. Supervisors have access to view progress. Validate skills for seasoned professionals and new hires to put your team on the same service page.

Welcome to your Bald Head Island Service Training Course. We are nice people, serving nice people. You will learn how to delight your guests with service that sizzles. This course takes an in-depth approach to Grill room and banquet staff development. Our course produces service excellence with a sound approach to company culture, skills training, and…

EVENT MANAGEMENT CERTIFICATE

The Event and Hospitality Industry is due to rebound!  Be ready to take on a leadership role with a course built upon past strengths and future trends.  Prepare now by validating basic knowledge coupled with new ideas, experiences and protocols.  Open the door to an exciting future! Length of Course: 4 weeks – 4 hours…

WEDDING MANAGEMENT CERTIFICATE

Weddings continue through pandemics, wars, storms and financial turmoil. Already tremendous activity is expected this spring as couples prepare to celebrate on a smaller scale while including all important components.  Prepare to create intimate moments blending cultures and dreams into a memorable experience with this course. Length of Course: 3 weeks – 3 hours per…

CAREER DEVELOPMENT CERTIFICATE

Self-evaluation is the key to developing a strategic plan to gain meaningful employment.  This course will help identify individual strengths, weaknesses and realistic goals based upon abilities and desired position.  Work/life balance, location, family background and dreams are considered in this productive activity leading to a successful and productive work experience. Length of Course: 4…

LUXURY DINING SUPERVISOR CERTIFICATE

Refresh your supervisor’s skill sets. Improve your operational leadership and become best in class. This Luxury Dining Certificate Course is designed to help you and your management team with a minimal investment and maximum ROI. Reserve This Course at Discounted RatesFor Your Staff or Group of 11 or More: Length of Course: Available online for…

LUXURY DINING STAFF CERTIFICATE

Confirm your standards in proper service techniques. Surpass on the job learning from others who have their own procedures, not your companies. Brand your service culture. Put all staff on the same service page. Length of Course: Available online for 365 days after purchase Starts:  After purchase and after course activation assigned to your account.…

Caterer’s Wedding Trends

Gain broad insight into the Wedding Industry by taking a sweeping, in-depth view of these major life cycle events to maximize the caterer’s effectiveness and positive involvement. Topics cover research, design, planning, coordination and evaluation of weddings and peripheral events including stakeholder management, theme development, vendor coordination and current trends.  Weddings are the most celebrated of all life cycle events in the world. Every country, every…