The Ingredients of Catering Perfection

A perfectly run catering operation needs two components: hand-selected staff who already possess the values, the desire, and the work ethic to perform the job at the highest level of service: and professional and thorough training delivered evenly to all members of the team. School for the Service Arts and Instawork provide both elements of this equation,…

Wine Knowledge – Rookie or Pro?

Wine Knowledge – Rookie or Pro? So many restaurants moan about their large wine inventory that is not selling, but may not take the mystery out of wine selling for their staff. Service training wine knowledge is so important to your bottom line. Many hospitable staff speak volumes about the menu and descriptions roll off their…

by Alice Conway CHEP CSEP Emeritus Alice Conway Events Every person is born creative, and this is a perfect time to get in touch with our creative side.  As event professionals, if we focus on the creative side as well as the business side of life, success will follow.  During this time, here are suggestions…